Hi Leanne!
I am so sorry to hear what you’re experiencing with Proactiv…It’s extremely unfortunate!

It sounds like the system was WAY too harsh for you, especially if you aren’t used to ingredients like salicylic acid and benzoyl peroxide coupled with a harsh scrub…

I would discontinue using their products immediately, and if you need, I can coach you to heal your skin after this damage. It’s important to just let your skin heal now without touching it too much. Maybe take a break for a week from using anything else on your skin…You can wash it with plain warm water.

But if it’s really dry and painful…

One product I recommend Now Solutions Hyaluronic Firming Serum – it has aloe and hyaluronic acid in it, and you can use it to moisturize and heal your skin. It’s very gentle, and should be applied to damp skin. A little bit goes a long way. Also, raw honey masks can help in soothing and healing.

Let me know how it goes, and keep me updated on your progress!

Love,
Olena

I thought the brand is trusted since it has 5 stars rating on their website. I am really devastated right now and I just want to go to the store and complain and ask to make the skin type that I use to have. I didn’t even have that much pimples. It wasn’t even visible but I sometimes scratch it when its itching and it would get worse. I try to find their email but it won’t show until I visited their tweeter. When i found out their email I emailed them right away and even tweet them, but I still got no response from them.